I build the systems that take it off your plate. The follow-ups you forget, the scheduling you do by hand, the processes held together by memory and sticky notes. I find what's eating your time and fix it.
Let's talk about your business
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I start by understanding how your business actually runs. Not the big-picture strategy stuff. The ground-level reality. Where are you spending time on things that could happen automatically? Where are things slipping through the cracks? I find those gaps.
I design and build the systems that close those gaps. Automated follow-ups so leads don't go cold. Intake forms that route requests to the right person. Reminders that go out without you having to remember. Nothing flashy. Just things that work, every time, without you thinking about it.
I'm not a one-and-done contractor. I work alongside you on an ongoing basis, finding new bottlenecks as your business grows and building the systems to handle them. Think of me as your operations department, without the overhead of a full-time hire.
Mike — Home Inspector
Mike was starting a home inspection business from scratch. No website, no email, no Google presence, no way for customers to find or book him. I built his full digital foundation: professional website, business email, Google Business Profile, and an online booking system. He went from invisible to findable in less than two weeks. People now tell him his business looks established and professional.
Taylor — Insurance Broker
Taylor was sponsoring a charity hockey tournament. Great networking opportunity, but no system for collecting contacts or following up afterward. I built an intake form for the event, automated email sequences for post-event follow-up, and print materials to tie it all together. Instead of collecting business cards and losing half of them, every contact went into a system that followed up automatically.
I spent over a decade in government operations, healthcare, and compliance, building systems for organizations that couldn't afford for things to fall through the cracks. That's the background I bring to every small business I work with.
I also know what it's like to run your own thing. I've been the owner, the admin, the sales team, and the person answering emails at 10pm. I build for people in that position because I've been in that position.
I'm based in Alberta, Canada. I work with small business owners who are great at their craft but buried in the stuff around it.
— Carol
No pitch, no pressure. Just an honest look at how your business runs and where I might be able to help.